Cancellation & Refund Policy

Last updated: August 8, 2026

Digital subscription platform

BidBriefing provides digital access to AI-assisted project intelligence, monitoring, matching, alerts and related workspace features. No physical goods are shipped.

Cancellations

Recurring plans may be cancelled before the next renewal date through available account or subscription controls, or through support when those controls are not available. Cancellation stops future renewal charges and normally takes effect at the end of the current paid billing period.

Refunds

Subscription fees are generally non-refundable once a paid billing period has begun, except where required by law or where BidBriefing confirms a billing error or material service failure. Cancellation does not ordinarily create a prorated refund for unused time in the current period.

Billing or service issues

If you believe you were charged incorrectly, billed twice or were materially unable to access a paid platform feature, contact us promptly. We will review verified issues in good faith and provide an appropriate correction, credit, service extension or refund where required.

Request a review

Email bidbriefing@gmail.com with the account email, order or invoice reference and a short description of the issue. This policy does not limit rights that cannot be waived under applicable law.